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Guest Reviews

Here's what our customers have to say....


Westport Jewel - February 2024
From the time we arrived to the time we left this beautiful hotel was outstanding. Katya in reception welcomed us with a bright friendly smile and warm reception, and gave us lots of advice on where to go etc, so nice to have that experience when you first arrive. Our room was outstanding and super spacious, the bed was super comfy & the pillows...omg amazing!!! Loved the Paul Costelloe soap, shower gel & lotion.We had manicures done in the beautiful spa, I was looked after by the absolutely lovely Jennifer, such a nice girl, Claire & Sarah the manager went above & beyond also, even when we had a small blip. We had dinner in the fabulous Coveys Grill, and were looked after by the lovely Megan, the food & wine(we slightly indulged) were delicious and the service outstanding, as was the tastefully decorated. The bar is really lovely too, and the staff there again very lovely, every one of them and go above & beyond. Daniel was a firm favourite of ours. He served us our Afternoon Tea aswell, and couldn't have looked after us better, such a gent, with lots of stories & banter. The breakfast buffet was outstanding each morning and very tasty, especially the 3 egg omelette! Again, the staff were fantastic! The hotel is perfectly situated for a ramble, and not too far from the main street of bars & restaurants. All in all we were super happy but sad leaving & will most definitely be coming back!!

Can’t fault anything - February 2024
Fantastic time away with the other half for her birthday weekend. Hotel was absolutely fabulous and the staff were spot on really couldn’t fault the trip away was so ever. They went above and beyond for us to make her birthday weekend a special one. Thank you so much all. This was my first time in Westport and I will 100% be back because of the hospitality and service was spot on. I would highly recommend this hotel to anyone looking to get away. The after noon tea was out of this world and really worth the money everything from the sandwiches down to the dessert are all home made and portion size is more than enough.

Always a pleasure to stay here - February 2024
The staff are lovely, always so helpful and accommodating. Food is excellent, we ate in the restaurant on the first night and in the bar on the second night, same menu. beds are really comfortable. Cannot fault this hotel. We will definitely be back, as we love Westport. A visit to Matt Molloy’s is a must.

What an amazing place for a break - February 2024
Booked a little weekend break away here with 5 of my work colleagues, what a good choice, firstly from making the booking and getting an amazing deal to our arrival at reception where we were checked in promptly and taken to our room which were unexpectedly ready when we arrived @ 12noon... We then came down for lunch in the restaurant which was very good, great menu and lovely wine served to us by Donegal Darragh, after a stroll around town we were back for our spa treatments, which were amazing, so relaxing, not to mention the fun in the outdoor hot tub...later that evening we were back to restaurant for dinner where we were served the most beautiful food by Darragh and his team again, we got 5 star treatment all evening, Darragh was a good sport, had the Craig and a chat with him, he is a master at his job and again we would like to extend our thanks to him....later we went to the bar to sample their cocktail menu and we were not disappointed a great choice on there, after a most wonderful spread for breakfast with all tastes catered for we checked out and promised we will definitely return again
Thanks again to all the team there for a wonderful experience

Great experience - February 2024
Beautiful hotel with very friendly staff. I have stayed in Golden room king size, absolutely gorgeous. Food and restaurant atmosphere 10/10. Big menu for breakfast which was delicious. Steam room, pool, sauna very clean and plenty of room to enjoy in. Location is perfect! I really enjoyed and will be looking forward to come back again for sure!

Great hotel, friendly staff, lovely rooms - January 2024
Another lovely stay in the Plaza, rooms are big and spacious, staff are always very accommodating and friendly, food is very good and reasonably priced for the quality. Walking distance to town centre. Would definitely recommend to anyone planning a visit to Westport.

Excellent, relaxing and thoroughly enjoyable. The weather was prefect too - January 2024
From the moment we arrived in The Plaza we were made feel very welcome. The staff throughout the hotel were excellent and nothing was a problem. It was the most relaxing week we had in years. The location of the hotel was perfect, everything within walking distance. We will definitely return.

Family Get Away - January 2024
Such a lovely hotel, exceptional staff from the moment you walk in. Beautiful rooms with a lovely bottle of champagne for our anniversary.
The spa was brilliant and made my mother and mother in- law very comfortable even fitting them in last minute. The food was very tasty and loved that the breakfast was made to order. Definitely will be back. 

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