Westport Plaza Hotel Quality Policy
Our quality policy is based on the following principles. We recognise that our customers define quality and will only purchase products and services that meet or exceed their needs and expectations at a cost that represents good value.
Our Quality Policy therefore conforms to standards which specify very carefully the needs of our customers. We recognise that the selection and recruitment of our staff is crucial in providing an exceptionally efficient and friendly service with all staff understanding how to do their jobs, doing it right first time.
At the Westport Plaza & Castlecourt Hotel Resort we are confident that it is through the dedication of each and every member of our team that will exceed guests expectations of quality.
Sister and brother team Anne and Joe Corcoran are Proprietors of both the Westport Plaza Hotel and the Castlecourt Hotel, the first Resort in Westport. Their management style is based on the Resort’s first core value.“We believe that our team is our greatest asset and we promote a happy workplace where staff treat each other with respect and courtesy”.We know that a happy, respected team ensures that you will be delighted with our product and service.
The Westport Plaza Hotel is managed by General Manager John Clesham and his team Sinead Conway, Deputy Manager and Alison Cosgrove, Duty Manager.
A young and innovative team committed to excellence ensures that your well being is something that is it taken real care of.
Front of House Team
Fiona Gannon and her Front of House team look forward to welcoming you to the Westport Plaza Hotel.
Let us start you on your journey to complete relaxation in ultimate luxury.
Xavier Blondel, Head Chef at the Westport Plaza started his career with the Resort in our sister hotel the Castlecourt.
Xavier and his team mixes European and classical Irish flavours to create an exciting Menu.
Looking for a quick bite to eat or linger over a cocktail then pop into the Plaza Bar where Vinnie Kelly and his team will be delighted to help you choose.
Let your only concern be whether or not to have breakfast in bed as you lie back and let your cares drift away in one of our luxurious bedrooms.
Geraldine O’Dea and her colleagues will ensure that you are truly pampered during your stay with us.
In Restaurant Merlot we offer an excellent dining experience through friendliness, helpfulness and attentiveness.
Let Julie Mc Namara and her team indulge you in a fabulous dining experience.
Leisure Centre Team
Sue Henehan and her team offer guests an exceptional range of facilities coupled with friendly and qualified staff.
It’s the ideal place for our guests to workout, relax and unwind or to meet up with friends! We look forward to welcoming you to the C Club.
Spa Sula Team
Under the attentive care of Sue Henehan and her team, your experience at Spa Sula will leave your body, mind and spirit feeling revitalised renewed and restored.